Category: Uncategorized

No cost keyboard repair program

Likely in response to several class-action lawsuits and a recall petition, Apple has created a new Keyboard Service Program for MacBook and MacBook Pro.  This free program is for models with Apple’s ultra-thin butterfly keyboard design, to address problems with keys feeling “sticky”… i.e. keys not responding in a consistent manner, including characters repeating unexpectedly or not appearing.

To have a keyboard repaired at no cost under this program, the Mac must be taken to an Apple store or Apple Authorized Service Provider.  Models covered are:

  • MacBook (Retina, 12-­inch, Early 2015)
  • MacBook (Retina, 12­-inch, Early 2016)
  • MacBook (Retina, 12-­inch, 2017)
  • MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)
  • MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)
  • MacBook Pro (15-­inch, 2016)
  • MacBook Pro (15-­inch, 2017)

Apple has been criticized for the design of the keyboard used in these Macs, which allows debris to easily get under the keys.  They introduced a new keyboard design in the 2018 MacBook Pros (released this month), that includes a thin layer of silicon that sits above the butterfly mechanism.  Unfortunately this repair program does not include this new design, and repaired keyboards used the same parts as the original.

I personally have been using a Macbook Pro (15-­inch, 2017) since last January, and my keyboard has not experienced this “sticky” issue.  I can however tell you that my keyboard is noticeably nosier than any other Mac I’ve owned.  When I’m in a room of all Windows laptop users, I frequently get made fun of because my typing is so loud.  Apple’s new keyboard design has been reported as being much quieter because of the added silicon layer.

Mojave will run 32-bit apps

Mac OS 10.14 Mojave will be the last macOS release to support 32-bit apps, including 32-bit only frameworks such as QuickTime, Java 1.6, and Carbon.  Apple announced at 2018 WWDC that future macOS releases will be 64-bit only.

This somewhat clarifies Apple’s earlier vague statement that High Sierra would be the “last version of macOS to run 32-bit apps without compromise”.  Apparently Apple decided to give developers another year to get their apps updated to 64-bit.

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